Shipping & Returns

The most important part of ensuring that a package will get delivered in a timely fashion to the correct address is by completely and accurately filling out the Ship-To information so it can be sent to the right address. At this time, we are unable to ship to Canada, P.O. boxes, APO addresses, international addresses or US territories.

Quantity available to be shipped will display next to each item on the screen. We cannot accept any backorder quantities and will allow no more to be ordered than what is shown to be available on the screen.

Under normal circumstances, all orders will be shipped no later than 48 hours (2 working days) from time of placement. Please note that receipts for online orders reflect an order date based on Eastern Time.

All shipments will be made by UPS (United Parcel Service). Tracking information will be available online once the shipment has been initiated. UPS will make all reasonable attempts to deliver your package to its intended recipient and will most likely require a signature at the time of delivery. The decision to leave a package at its destination without a signature is always left up to the driver's discretion.

Prices, specifications and availability of products are subject to change without notice. The prices displayed on the site at the time you submit your order electronically are valid and will not change. Promotional codes are not valid with any other special offers.

Once your order is submitted to us, we cannot change it until your merchandise is received by you. All returns of merchandise are subject to our Returns and Exchange policy.

Returns and Exchanges

For Errors in Ordering: If you make an error in ordering goods, you may return such goods to Glenn Wing Power Tools, whereupon Glenn Wing Power Tools will provide you with a credit memo provided that (A) the goods to be returned have not been damaged or used, are otherwise in a resalable condition (as determined by us in our sole discretion), are of current design and finish and are in current production (e.g., were not custom-made or from a special order), (B) proof of purchase is established for such returned goods, (C) you have received a Return Merchandise Authorization from Glenn Wing Power Tools covering all returned goods, and (D) such returned goods are shipped properly to the following address within 30 days from the date of invoice: Glenn Wing Power Tools 33656 Woodward Ave, Birmingham, MI 48009 248-644-0444, 248-644-5790 800-448-1572 (MI) 800-821-5177 (US) For Shortage or Damage: You will promptly and thoroughly inspect all goods shipped by us for damage and shortage before signing the carrier receipt, and note the nature and extent of such damage or shortage directly on this receipt. In the event of either obvious or concealed damage, you must notify The Glenn Wing Power Tools within 30 days of receipt, retaining both goods and damaged packaging for possible inspection by the carrier. In the event the carrier does not exercise its right to issue a damage call tag, you will return such damaged goods to us, packaged carefully and freight pre-paid by you, for inspection. We will determine, in our discretion, whether the goods were, at the time of shipment F.O.B. our facilities, damaged. Replacement of items may be made immediately if you so choose, and will be invoiced. Credit for the original net invoice price will be issued provided that the above conditions have been met. This procedure applies with equal force to goods that we drop-ship to customers.